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Send clear, on-brand and interactive invoices at scale. Turn every invoice into an opportunity to answer questions, make payment simple and give customers more value.
More clarity. Better resolution.
Intelligent Collection.Human Resolutions.
debt collection software for Nordic agencies, law firms and businesses
Debbie is debt collection software for collection agencies, law firms and in-house teams. The platform connects systems, cases, communication and payments in one connected flow.
We automate the complex casework that can be structured and scaled, freeing up time for what requires judgment, expertise and dialogue. This makes it possible to handle more cases efficiently while making collections a better customer experience.
2M+Unique debtors
DKK 6bn+Transferred principal (DKK)
2.4M+Cases processed
Accumulated on the Debbie platform across all customers. Principal is the amount transferred for processing, not the amount collected. As of .
01 / Built for your part of the market
Built for your part of the market
Debbie speaks the same language as finance sponsors, operations, IT and customer leads – tailored to what matters most to you.
Collection agencies
Efficiency
Prioritize cases by likelihood of payment, automate follow-up across portfolios and free up time for complex cases, so you can scale the business faster without increasing operational resources.
Read moreLaw firms · CollectionsQuality & compliance
Automatic audit trails, rule-based decisions and built-in good collection practice and legal practice – so every case is documented, traceable and handled correctly with clients, regulators and the enforcement court.
Read moreBusinesses · In-house collectionsFlexibility
Tailor communication, payment options and escalation to each portfolio and customer segment – and create customer journeys that account for each customer’s needs and your responsibility for the customer experience.
Read more02 / Inside the product
Debbie / the platform
Intelligence at every step
Debbie brings intelligence to the entire collections journey – from the first invoice to the final payment. Data, automation and human judgment work together at every step, so the next action always reflects the current case and the individual debtor. System intelligence and human expertise reinforce each other – technology handles what it does best, while people focus on what requires their judgment.
03 / Value felt across the entire process
Four areas to improve in your collections
Use Debbie to work on payments, follow-up, case handling and costs. Results depend on your portfolio, configuration and processes; measure them using your own data.
more payments after reminders
Businesses
More payments arrive before a case needs further handling – without compromising the customer experience.
faster recovery
Collection agencies
Automate more of the work around each case and get faster results without increasing manual effort.
case handling per agent
Collection agencies · Law firms
Let Debbie handle repetitive steps so your team can focus on cases that need human judgment.
lower cost per case
Across the organisation
Standardise workflows, automate manual processes and scale case handling without a corresponding rise in administration.
Debbie handles collections for leading agencies, law firms and companies across the Nordics
04 / The voice of our customers
What we can stand behind.
“Debbie has helped us automate our daily workflows while providing a clear overview of our many cases. This has improved our bottom line. We can recommend Debbie to others.”
— Naji Iskander, Head of Billing & Collection · Dansk Forsyningsinkasso (Modstrøm Danmark)
Watch the customer video with Naji Iskander(opens in a new tab)Frequently asked questions
What is Debbie?
Debbie is a debt collection platform developed in Denmark by Intellitech Systems A/S. It brings cases, communication, payments and Workflows together in one system for collection agencies, law firms and businesses with in-house collections.
Which countries does Debbie support?
Denmark, Sweden, Norway and Finland. Debbie integrates with e-Boks, Digipost and Kivra for communication, and with Fogedretten, Kronofogden, ELSA/ELAN and the Finnish enforcement authorities for legal debt collection.
Who uses Debbie?
Debbie is used by collection agencies, law firms and businesses with in-house collections across the Nordics, including Kredinor, EOS, G4S and APCOA.
How does implementation work?
A typical implementation takes 12 weeks. We start by mapping your current workflows, communication templates and collection policies and translating them into Debbie’s automated flows. We then connect Debbie to your ERP, CRM or data warehouse through our REST API and test the data flow in a separate sandbox environment. Active cases are migrated with exact alignment of status and outstanding balance. Finally, your team receives hands-on training, and go-live usually happens in stages, for example starting with new cases or a selected portfolio segment. Read more about implementation and migration.
How does Debbie handle security and compliance?
Debbie’s operational processes and controls are audited annually by PwC in accordance with ISAE 3000 Type 2, and the application undergoes annual penetration testing by Truesec. All infrastructure and customer data are hosted exclusively within EU/EØS on Google Cloud Platform. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. Access is controlled through SSO, MFA and role-based access, and Debbie logs who has accessed each debtor case. Subprocessors are assessed and covered by data processing agreements. Read more about security and compliance.
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